We strive to pack and despatch all orders as promptly as possible. Kindly check your chosen item style and colour carefully at checkout, as no order changes can be made once submitted. No amendments or cancellations will be accepted after your order is confirmed on our system.

All orders are usually processed within 2 to 5 working days upon successful payment. Goods will be sent out on the next working day once preparation is completed. Standard international shipping takes around 7 to 15 working days in total.

All goods are shipped directly from our warehouse in China. Please expect slightly longer handling times during public holidays and major sales events. We thank you for your patience and understanding in busy periods.

Once your parcel is despatched, we will send a delivery confirmation email to your registered email address, including full tracking information for you to monitor delivery status online anytime.

Delivery fees are calculated according to parcel weight and delivery destination. For all overseas orders, the recipient is fully responsible for any local customs duties, import taxes and relevant clearance charges.

It is the recipient’s duty to keep track of shipment updates and provide any necessary documents requested by local customs or courier services in a timely manner.

We do not offer free refunds or replacements if your parcel is returned or delivery fails due to failure to check tracking details, submit required paperwork or respond to delivery notices. You will need to place a new order if you still wish to purchase the goods.

Local customs may require extra documents and longer clearance periods, which may delay the original estimated delivery time. We suggest you check tracking information regularly for the latest updates.

Your parcel will be delivered by local national postal services or trusted local courier partners. Most items are delivered via standard postal service. If no one is available to sign for receipt, a collection note will be left with clear instructions for self-collection.

Upon arrival in your destination country, goods may be liable to import taxes, customs duties and other official charges set by local customs authorities.

All such charges shall be borne solely by the recipient and will not be covered by our company. For specific charge standards, please consult your local customs office directly.

You are responsible for learning about local postal regulations and import restrictions on prohibited and restricted goods. We shall not be held liable if goods are detained or refused entry by customs due to failure to comply with local laws and regulations.

If your credit card uses a currency other than US dollars, the exchange rate adopted by your bank may differ from the rate shown on our website. Your card issuer may also apply additional international transaction fees.

These extra charges and exchange rate differences are determined solely by your bank, and we accept no liability for such costs. Please contact your bank for further details.

Although our site can display prices in your local currency, all final payments are completed and charged in US dollars via the Stripe payment system.

Please contact our customer service team straight away if you need to cancel or alter your order right after purchase.

Our orders are arranged swiftly for fast delivery. Once goods enter warehouse packing progress, no changes or cancellations can be done.

Please note that orders which have already been packed or despatched cannot be cancelled under any circumstances.